• The mission of this job is to promote both existing and newly introduced products to the corporate segment and provide on time and accurate relevant analysis and reports.

·         Arrange meetings with existing and prospective corporate/enterprise accounts to identify business opportunities.

·         Conduct visits to present and promote EBU products and services.

·         Prospect and acquire new corporate/enterprise customers across the full EBU portfolio, including Corporate SIM, Postpaid, ISP, Short Code, and Business Solutions.

·         Understand customers’ businesses, operational requirements, and connectivity needs and recommend appropriate EBU products and solutions.

·         Follow up with prospective customers throughout the sales cycle, from initial engagement to negotiation, activation, and deal closure.

·         Introduce new products and services to existing customers to increase revenue, account penetration, and subscription size.

·         Develop and maintain strong relationships with customers through meetings, telephone calls, emails, and regular follow-ups to maximize customer satisfaction and business growth.

·         Respond to sales enquiries and follow up on customer requests using appropriate communication and engagement channels.

·         Follow up on daily sales activities with existing and new customers and ensure timely execution of agreed actions.

·         Resolve or coordinate the resolution of customer complaints and service-related issues with relevant internal teams.

·         Seek referrals and identify additional business opportunities from existing customers.

·         Provide relevant competitor and market intelligence, including information on competing corporate offers, pricing, products, and market activities.

·         Prepare and submit accurate daily, weekly, monthly, and quarterly sales and visit reports as required by the line supervisor.

·         Maintain accurate records of customer visits, prospects, opportunities, activations, sales activities, and follow-up actions.

·         Manage and monitor assigned EBU partners, including EBU SIM distributors, to ensure achievement of agreed sales targets and compliance with EBU processes and requirements.

·         Maintain regular communication with assigned partners, provide necessary sales support, monitor their sales performance, and follow up on business opportunities generated through the partner.

·         Coordinate with EBU partners to ensure timely submission and accuracy of sales, activation, customer, market competition, and visit reports.

·         Monitor partner activities and identify gaps in sales performance, customer acquisition, product penetration, and market coverage, escalating issues to the line supervisor where required.

·         Support EBU partner onboarding, product awareness, and communication of new products, services, offers, and business processes.

·         Follow up with customers regarding pending dues and coordinate with Finance on invoicing and collection-related matters.

·         Organize and submit customer information and reports received from IT/other relevant teams to Finance for timely invoicing.

·         Follow up with customers to ensure invoices are settled according to agreed payment terms.

·         Maintain proper and confidential records of customer, partner, sales, and financial-related information.

·         Provide any additional reports or business information required by EBU management.

·         Support the launch, testing, and market introduction of new EBU products and services as required.

• Remain flexible to work additional hours when required to meet business and departmental objectives

Education:

• BBA or any other related business filed
• Computer knowledge MS Office

Experience:

• 1-2 years relevant experience

Training:

• Corporate governance
• Introductory and intermediate telecoms training
• Selling techniques
• Customer retention strategies
• Professional selling skills
• Account management
• Time management

Knowledge

·     General knowledge of the overall business

·     Information management

·     Performance enhancement and improvements

·     Reporting

·     Stakeholder relations management

·     Telecommunications Industry knowledge