Afghan Pay Services Company was established in 2020 with registration number 144980 and license number 70362 registered with Ministry of Industry and Trade. AfghanPAY started its activities in the field of electronic payment, e-up up, tickets booking and distribution channel for telecommunication companies to create a unique system and significant market presence in Afghanistan from different angles. Developed different in terms of supplying different telecommunication product lines. Moreover, AfghanPAY contracted FTTH/FTTB (fiber to the home) project in partnership with Afghan Telecom Company (AFTEL) with the intention of providing high-speed internet & digital services to residential & business areas in every corner of the country to serve its beloved nation with contemporary technology and gain significant market presence in the country.

Afghan Pay with registration number 144980 and license number 70362 is registered in the Ministry of Industry and Trade. Afghan Pay management team has more than 13 years of experience in the field of sales and distribution of telecom sectors products in the market.

Afghan Pay is committed to enter into market with a strong trading system B2B and B2C platform according to national and international norms with dedicated team, we research market goals to find and implement them.

With over 12 years of experience across multiple business sectors, the Afghan Pay team is committed to building innovative business networks such as KIOSKs, POS terminals, and APIs. This allows us to expand our footprint and deliver fast, reliable access to electronic products anytime, anywhere. Our mission is to provide nationwide coverage and exceptional customer accessibility.

Afghan Pay is expanding its services nationwide to bring your dreams within reach. With just one tap on your phone, you can book your travel ticket and make secure electronic payments—fast, easy, and worry-free.

We understand that people want a faster, easier way to pay their electricity bills without visiting a bank or the Brishna office. Afghan Pay is designed with your convenience in mind, bringing secure, reliable services directly to your phone—so all your daily payment needs are just a tap away.

Today’s technological revolution has triggered our attention to revolutionize the lifestyle of our nation through investing in the realm of technology & digitalization which is possible by launching FTTH (Fiber to the home) cutting edge technology to provide our people in every corner & counter with a high-speed bandwidth internet that trigger a high standard life style facilities throughout Afghanistan

Afghan PAY is seeking an E-Top Up Project Manager who is responsible for planning, managing, and overseeing the E-Top Up project to ensure efficient operations, achievement of sales and transaction targets, and delivery of reliable services. The role involves coordinating with mobile network operators and internal departments, monitoring project performance, identifying business growth opportunities, and ensuring the achievement of company objectives within approved budgets and timelines.

1. Strategic project Management: Serve as the primary owner of the E-Top Up project, accountable for end-to-end execution, including P&L management.
2. Define project scope, KPIs, and deliverables. Escalate deviations or risks to senior leadership immediately.
3. Lead all project phases (planning, execution, monitoring, closure) with documented progress updates
4. Telecom Partners Coordination: operational alignment, attend monthly/quarterly distributor meetings convened by telecom operators to review volumes, policy updates, and operational issues.
5. Communicate telecom operator pricing changes, system upgrades, or compliance requirements to internal teams (Sales, Finance, IT) within short possible time.
6. Serve as point of contact (POC) for telecom operator inquiries or escalations (e.g., transaction blocks, settlement delays).
7. Transaction Monitoring & Issue Escalation: track daily transaction success rates and alert telecom operators of systemic issues (e.g., >5% drop-in success rates).
8. Escalate technical failures (e.g., API errors, bulk top-up failures) to the assigned IT team within 1 hour of detection, and follow up until resolution.
9. Verify settlement reports from telecom operators and reconcile discrepancies with Finance.
10. Compliance & Reporting: ensure adherence to telecom operator fraud prevention and AML policies (e.g., reporting suspicious transactions within 24 hours).
11. Submit weekly/monthly volume reports to telecom operators in their prescribed format.
12. Financial Management: prepare and manage the annual budget, with monthly cost/revenue reconciliation.
13. seeking approval of CEO/ GM prior to approving expenditures of the project.
14. Distributor Network Growth: Identify and onboard new distributors/wholesalers to expand market reach.
15. Develop incentive programs (commission tiers, bonuses) to motivate distributor performance after seeking approval of top MGM.
16. Conduct quarterly business reviews with top distributors to align on targets.
17. User Acquisition & Sales Growth: Collaborate with Marketing to execute targeted campaigns (e.g., bulk discounts) for end-user acquisition.
18. Analyze sales data to identify untapped customer segments (e.g., SMEs, independent contractors, temporary workers etc.).
19. Revenue Optimization: negotiate exclusive deals with high-potential distributors (minimum volume commitments).
20. Monitor competitor pricing/promotions and adjust strategies accordingly.
21. Compliance & Reporting: ensure 100% adherence to financial regulations (AML, PCI DSS) and telecom policies.
22. Submit weekly performance reports to top MGM (transaction volume, revenue, issues).
23. Lead weekly syncs with Sales, Finance, and IT to: resolve transaction disputes (e.g., failed top-ups) & align on telecom operator requirements.
24. Provide real-time updates to Leadership on critical issues (e.g., telecom policy changes impacting revenue).
25. Process Optimization: document and streamline recurring workflows (e.g., distributor onboarding, settlement reconciliation).
26. Propose system/tool improvements (e.g., automated reporting) to reduce manual errors.
27. Review and recommend process improvements
28. Working on sustainability or better reputation and company’s brand
29. Achieving the given target communicated from CEO and General Manager.
30. Analyzing and reporting project operation to CEO and General manager.

Looking & searching for new business opportunities and projects.

·         Bachelor’s degree in Business Administration, Management, Information Technology, Telecommunications, or a related field.

·         At least 3–5 years of relevant experience in project management, telecommunications, electronic top-up, mobile money, or digital payment services.

·         Strong knowledge of E-Top Up operations, mobile network operators (MNOs), distribution channels, and prepaid/postpaid services.

·         Proven ability to develop business strategies, achieve sales targets, and monitor project performance.

·         Excellent leadership, communication, coordination, and problem-solving skills.

·         Proficiency in Microsoft Office, reporting, data analysis, and project management tools.

·         Ability to coordinate effectively with internal departments, business partners, distributors, and agents.

·         Fluency in Dari and Pashto; proficiency in English is an advantage.

Education:

·         Bachelor’s degree in Business Administration, Management, Information Technology, Telecommunications, or a related field.

Job Location:

Kabul Afghanistan