
BEHAVIOUR SUPERVISOR
Full time @Médecins Sans Frontières (MSF) posted 2 weeks ago in Other Email JobJob Detail
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Job ID 34045
- Experience Fresh
- Gender Male/Female
- Qualifications Bachelor’s Degree
Job Description
About Médecins Sans Frontières (MSF)
Job Summary
To engage with senior management on the strategy to implement the safeguarding minimum standards including the MSF behavioral Commitments; supervise and monitor all the prevention activities, support the establishment of safe reporting channels, and promote a safe environment for staff, patients and communities. Through this work, she/he will manage all safeguarding/behavior officers or focal points and coordinate all prevention activity at projects level to influence a change of MSF’s working culture to be more aligned with MSF’s values and principles. COLLABORATION AT MISSION LEVEL Internally: Engage with the HoM, Dep HoM and Project Coordinators to determine the prevention and safeguarding needs in the mission and its projects. Collaborate with the HR department and Field Coordination team (Project Coordinator and/or Project Medical Referent and others), during his/her visits to the projects regarding the planning of all activities, their monitoring and follow up.
Key Responsibilities
• Ensure, with the HOM and Dep HoM with consultation of the Behaviour Unit, the design implementation and follow-up of the behaviour management and safeguarding prevention strategy,
• Conduct Context analysis related to barriers and fears to feedback and complaint in the mission
• Supervise the safeguarding risk analysis (for individuals) and conduct necessary discussions with all stakeholders in the mission to identify risks and develop mitigating action plan
• Design awareness raising activities at field level for all field staff, including international, national and MoH staff, about the minimum Ethical conduct, risk of safeguarding breaches and the existing feed-back and complaint procedures.
• Raise awareness at field level with all field staff (MSF and MoH staff) about how to prevent any un-ethical conduct, explaining to all staff individual and institutional responsibility, and what to do to if they are victims, or if they witness a potential harmful conduct towards staff, patients or community members
• Coordinate and conduct sensitization safeguarding activities for patients and caretakers, ensuring they understand their rights, and to evaluate how they relate to MSF and MoH staffs (when in collaboration with the MoH)
• Liaise with the MST Prevention, the Behaviour Manager and the Ethics Lead to update on findings and progress in missions.
• Engage with the Coordination teams on embedding the safeguarding minimum standards and related policies into the contractual framework at capital and project level for all staff and partners.
• Support the mission and project to define and establish more secure and accessible feedback and complaint procedures, for staff, community, and patients.
• Raise awareness about how to welcome a complainant in a sensitive and adapted manner to provide or raise a safeguarding concern, including where to refer complainant,
• Conduct regular visits to projects and ensure close supervision of prevention activities and safe-guarding focal points at project level.
• Produce monthly report including assessment of the context related to barriers, weaknesses and strengths of the mission, main topics of discussion and problems encountered, sessions and trainings done, reporting and communication systems that are in place or in need to be established/ to change.
• Supervise and conduct safeguarding training for all projects and coordination.
• Support the Ethics and Behaviour Unit, in disseminating prevention tools already developed and still to develop (videos, leaflets, posters).
• Supervise closely the work of Behaviour Officers at project level and on the strategy of Community based complaint mechanisms together with Fieldcos and MT.
• Support all teams in the adaptation of the tools to the context/populations.
MSF SECTION/CONTEXT SPECIFIC ACCOUNTABILITIES
• Support the HR professional in integrating clear safeguarding and DEI roles and responsibilities in all functions
• Review how DEI is incorporated in safeguarding area of work. Draft a specific action plan on how to address safeguarding and DEI related gaps identified for all projects and the coordination. during the review
• Work on awareness raising, induction and training plans in close collaboration with the referents and their respective departments
Qualifications
Minimum Requirements and Competencies
Education bachelor’s degree in social science, Law, Education or Social Communication is required.
Experience • 2 years of experience in the field of safeguarding in an international organization (is a must); Field humanitarian experience (is an asset);
• Experience and/or interest in social work /rights-based organizations, women or-ganizations. Social process facilitation is an asset.
Languages Mission language and local language essential,.
Knowledge Computer literacy Able to organize and facilitate workshops. Creativity and sensitivity for context when engaging on safeguarding expectations.
Competencies People Management and Development. • Commitment to MSF Principles • Behavioral Flexibility. • Results and Quality Orientation. • Teamwork and Cooperation.

